Primal Revolution offers a 100% money back guarantee policy on all digital items purchased if a request for refund is made within 30 minutes of purchase in case of accidental purchases. Primal Revolution holds the right to decline ANY and ALL refunds, without a reason specified. If a digital product/service is not received, there is no guarantee to any refund either. If you are a normal buyer reading this, do not worry- all digital products are automatically delivered, there are very rare scenarios where these actions are taken. You may contact us to ask questions about our policies.